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Browse common questions


We always give you an estimated time of delivery. Depending on whether it’s an in-stock, non-stock item or one-off production your estimated delivery time frame may vary:
  • In-stock items: 1-2 weeks
  • Non-stock items: 2-3 weeks
  • One-off production: Up to 5 weeks depending on production capacities
We’ll provide these infos on the car specific product portfolio.
Theoretically, YES. Practically due to the long distance…. We recommend you to get it shipped. But that doesn’t mean you’re not welcome to visit us in Germany, have a coffee and chat with us. We always have interesting cars in our facilities.

Payment & Prices

Once you’ve placed your order, you will be asked to make a payment. Our payments are processed by PayPal which allows you to pay with credit card, debit card or your PayPal account.
Prices indicated in our online shop exclude the statutory value-added tax. The value-added tax is based on where your purchase is being shipped, delivered or picked up. For details see our Terms & Conditions.
We offer FREE shipping.

Warranty & Cancellation

Once your desired convertible top is shipped, it is yours. All CK-Cabrio soft-tops sold in our shop are well-developed products and guaranteed to be free of defects in material and workmanship at the time of shipment from our manufactory. If you or your installer encounters any issues at the time of installation, please contact us.
The soft tops offered via our online store are all well-engineered products. We guarantee for best quality and fitting of our convertible tops as well as for other products provided by us!
Moreover CK-Cabrio is not responsible for services provided by installers or other trim shops. For details see our Terms & Conditions.
No. To protect your investment, CK-Cabrio products should be installed by professional installers only.


To help ensure proper fit and finish, and protect the convertible owner’s investment, CK-Cabrio products should be installed by professional installers only. Our warranty does not cover damage or improper fit resulting from incorrect installation, failure to re-install necessary components, or failure to replace worn or damaged components (cables, straps, pads, brackets, etc.) in order for the top to function properly. Professional installers have the tools, skills, adhesives, knowledge and experience to install our products correctly. CK-Cabrio cannot be held liable for any damage or injury sustained while installing our products.
Yes, but we do not guarantee a perfect fit. We recommend you to get it mounted by a professional installer.

Cleaning & Care

For cleaning we recommend hot water and a soft brush or sponge. If you use detergents of any kind please make sure to rinse the lye residues completely with plenty of clean water. If you consider this, you can also use special cleaner for sure. It may be useful!
However, a PVC rear window should be cleaned and maintained in quarter to half yearly intervals, with a special agent.
But be aware: if you accidentally put paste on the roof, the stains would be hard to remove!


As usual, the top fabric consists of three parts - an upper and intermediate rubber coating and a bottom layer. The intermediate layer is sound-absorbing due to its fine foam layer. Apart from an improved sound insulation, the acoustic fabric has excellent folding properties! It practically doesn’t bend but curls. These material properties cause an even longer service life. It is absolutely worth its price because of its longer service life, the high standard comfort and improved functionality.

Crowdsourced FAQ (in progress)

Something is missing? What’s on your heart? Feel free to ask us anything you want. Yeah, anything! We want you to participate in our Solution Center. Why? Your questions may also help other curious and like-minded people.

Write us your question, let us publish it here and become a part of our Solution Center.

Just get involved by clicking "YES" for publishing your question. Of course, it will be published together with our answer.
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